Where is XM office and support team?
Having as a main objective to have excellent transparency and with an eye toward offering the best possible service for investors, whether they are just starting in this financial world or they are experts, is a noble cause. XM is one of the most reliable brokers that you will find out there since they are willing to offer the best options so you can manage your account the way it works or you, always caring about what the client has to say and work according to that. XM broker is a group of online brokers dedicated to currency trading platforms. XM.com offers over 50 currency pairs and CFDs on crypto currencies, stocks, metals, commodities, equity indices, and energies for your personal investment and trading options, with a professional service of excellence, total transparency, low spreads and highly flexible leverage of up to 1: 888.
XM is in the ranking of the ten best brokers worldwide, and it has not become one of the most recognized brokers for nothing, everything they have achieved, they have earned it. Since its first steps as a broker in 2009, the year in which it was established, the company has gained corporate reputation by virtue of their core values such as excellent trading conditions, business transparency, and professional client communication, XM offers several trading platforms, adapting to your needs and revolutionizing automatic trading.
What makes XM outstanding is that there are no re-quotes or rejections of trading orders, no hidden fees or commissions, and 99.35% of orders get executed in less than 1 second. XM found a way to make its interface very attractive, and this can be credited to its organized but modern design. In addition to the list of tools, graphics and the configuration of the purchase/sale sections, they also have an All News section with lists of the most important updates that can affect the financial market for natural orientation. There is even an option to switch between two topics (dark and light) that is not common in most of the exchange trading interfaces. And regardless of whether you use a desktop, mobile or web environment platform, I can easily access and negotiate without any delay or long waiting times.
Both demo and real account XM clients can trade on as many as eight trading platforms that support the market, limit, stop and trailing orders, and directly accessible from all XM accounts. This speeds up trading operations and gives traders great flexibility to trade from anywhere and at any time with ease. At XM the multi-award winning platform Metatrader 4 works with an unlimited number of demo and real accounts, and Expert Advisors (EAs) are also supported. Apart from offering a vast variety of accounts to choose from, and if you get lost in its great platform, you will not be alone during this whole process since you have a support team that is willing to help you in whatever you need, you can contact them through their website.
XM support program
They even have an educational section to instruct you in everything that has to do with the financial world. This platform gives you the opportunity to feed your knowledge through tutorial videos and direct communication with the team. In this way you can ensure you fully understand this business because this is a very risky world, it is not easy to put an important amount of your capital in risk, XM team is aware of that, and that’s why they are willing to be as helpful as possible. Here is where Rich forex was born, with an educational material at clients’ disposal, with free weekly interactive webinars, as well as with free, uniquely developed MT 4 video tutorials.
The multilingual economic calendar, along with forex news and market analysis provided by XM financial experts help clients follow market changes and adapt their trading decisions accordingly.
There is no need to pay additional prizes for it, Multilingual Personal Account Managers are at both demo and real account clients’ disposal via live chat, by telephone or email in over 14 languages, assisting them with professional support 24 hours on 5 business days. The XM support team puts 100% of their effort, dedication, knowledge and energy into the development, and improvement of tutorial videos that can fulfill their real objective of providing users with exactly what they require: answers, turning all this effort into a very useful tool for traders. Apart from the video tutorials, it has a customer service and professional support 24 hours a day. The account executives of this company offer a very high-end service.
Despite having its headquarters in Cyprus, they also have branches in Spain, New Zealand, and Australia. XM Global Limited does not provide services for citizens of specific regions, such as the United States of America, Canada, and Israel, but if you are of these countries, they even invite you to visit them if you go through a state where they have offices, and you will be attended. And this is not just talking to talk, through several pages in the web, you can find reviews and all of then confirm that it’s the more comfortable and faster in support to the customer. Opinions like this are found:
- It can be easily contacted via phone, fax, email or live chat.
- I had the option to contact them in almost all possible channels, and this allowed me to save time and effort.
- When I contacted them, the waiting time only took less than 10 seconds and their answers most of the time are fast and very direct, so the conversation only lasted a few minutes.
- Based on my actual conversation with their customer support agent, I find them very direct in offering answers to any of my questions
- I never experienced any of the marketing systems that other agents of other brokers generally perform. But the experience with this was certainly satisfactory.
- In general, my conversations with them ended with positive results.